02 Mar
02Mar

As a therapist, I've noticed that many of my clients are hesitant when it comes to choosing between face-to-face and online counselling. Understandably, choosing between face-to-face and online counselling can be a difficult decision to make especially if one never had any form of counselling before. That’s why I always strive to create a warm and friendly environment where my clients feel comfortable exploring their options and making the best choice for their individual needs. 

Whichever they choose, my goal is to provide a safe and supportive space where they can explore their thoughts and feelings and work towards a brighter future. To understand the difference between face-to-face and online (or telephone) counselling, I will explore both of them briefly in this post. 


What is face-to-face counselling? 

Face-to-face counselling is a type of therapy that involves meeting with a licensed therapist in person. This can take place in an office setting or any other comfortable and private location. During face-to-face counselling, you and your therapist will engage in a conversation about your thoughts, feelings, and behaviours in order to help you overcome any challenges you may be facing. 

The beauty of face-to-face counselling is the personal connection you can build with your therapist. You get to sit across from someone who is there to listen to you and support you, and who can offer guidance and insight as you work through your struggles. 



This type of counselling allows for non-verbal cues, such as eye contact and body language, to be picked up and addressed in the moment. It creates a safe and welcoming space where you can open up and feel heard without fear of judgement. 

Another benefit of face-to-face counselling is the opportunity for in-person support and guidance. Your therapist can offer you tangible tools and techniques to help you cope with your challenges and improve your mental health. You can also work together to set goals and create a plan for moving forward. 

Ultimately, face-to-face counselling can be a powerful tool for anyone seeking support and guidance in their life. It provides a warm and welcoming space for you to open up, explore your thoughts and feelings, and work towards a brighter future. 


What is online counselling?

Online counselling is a type of therapy that takes place over the internet. It can be conducted through a variety of mediums, such as video conferencing, instant messaging, or email. During online counselling, you and your therapist will engage in a conversation just like in face-to-face counselling, but it will be done through a digital platform.

Online counselling offers several benefits, including convenience and accessibility. You can participate in therapy from the comfort of your own home, office, or wherever you have an internet connection. This means that you can fit therapy into your busy schedule and eliminate the need for travel or transportation. In addition, online counselling can be more accessible for people with disabilities or for those living in remote areas. 



It can also be a good option for individuals who are hesitant about seeking therapy due to stigma or fear of judgement, as it allows for anonymity and privacy. While online counselling may lack the personal connection of face-to-face therapy, it can still be a warm and supportive experience. Your therapist can create a safe and welcoming environment for you to open up and share your thoughts and feelings. They can provide guidance and support just like they would in face-to-face counselling. 

Overall, online counselling can be a powerful tool for anyone seeking support and guidance in their life. It offers convenience, accessibility, and the same level of warmth and support as face-to-face counselling. If you are considering online counselling, be sure to find a licensed therapist who can provide the support and guidance you need to achieve your goals. 


Which one should I choose?

When it comes to counselling, both face-to-face and online options have their advantages and disadvantages. Face-to-face counselling has the benefit of providing a more personal connection with your therapist. You get to sit in the same room as your therapist and have a face-to-face conversation, which can feel more intimate and supportive. It allows for non-verbal cues, such as body language, to be picked up and addressed in the moment.

Additionally, some people may find it easier to open up and feel more comfortable sharing their thoughts and feelings in person. On the other hand, online counselling provides convenience and flexibility, as you can participate in therapy from the comfort of your own home or wherever you have an internet connection. It can also be more accessible for people with disabilities or for those living in remote areas. 



Online counselling also allows for anonymity and privacy, which may be particularly important for individuals who are hesitant about seeking therapy due to stigma or fear of judgement. Ultimately, the decision to choose face-to-face or online counselling comes down to personal preference and individual circumstances. It is important to consider your own needs and the specific goals you hope to achieve through counselling. 

Whatever option you choose, the most important factor is finding a therapist who is a good fit for you and who can provide the support and guidance you need.

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